Online Photo Submission
Please note, it's important to follow all of the steps below to take and upload a
photo for your Talon Card. Please make sure you have set up Duo authentication before attempting to submit a photo. If you have questions, please email firstname.lastname@example.org. Before you start the online photo submission process, compare your photo with the
examples on this page. Does yours look like the acceptable pictures? If not, retake it to avoid having
to repeat the process later.
Dual Enrollment students should contact the Talon One Service Center at 470-578-8663 or email@example.com to schedule an appointment for their Talon Card rather than submitting a photo online.
Sign in using your KSU email and password.
Click on "Profile" in the gold menu bar.
Select "Click to submit a new photo."
Accept the CloudCard system's Terms of Service before continuing.
Choose the file type to upload.
Select your photo. Click
Submit & Sign Out." If your photo does not meet the minimum requirements, you must
choose a new one before it can be submitted.
If the system times out, please close the window and log back into the eAccount portal. Please allow up to 5-7 business days for Talon Card Services to email you confirmation
of your photo's acceptance. Watch your KSU email for initial feedback from the Helper
Bot. The Helper Bot will provide instant email feedback based on the built-in photo
grading scale. If the photo has too low of a score, the email will provide directions
on how to submit an updated photo.
Once approval of the photo (by the Talon Card Services team) is granted, you will
receive an official final approval email.
Submit Your Talon Card Photo
- Solid white or off-white background
- Face straight ahead and centered
- Leave space on the top and sides
- Photo quality of at least 32 KB and 300 x 300 pixels resolution
- No hands by your face or silly faces
- No filters
- No shadows around your head
- No accessories like hats or sunglasses (except for religious or medical purposes)
- No major glares on prescription glasses
- No other objects or other people
- No yearbook or glamour photos
If you need to remove the background from your photo, we suggest using the Background
Eraser app, available in both the App Store and Google Play Store.
Talon Card Pick Up
Once your photo has been submitted and approved, we will send you an email to confirm
that your photo has been accepted along with information to schedule an appointment
to pick up your card. You must present a valid (not expired), government-issued photo
ID to claim your Talon Card. If you have any questions, please contact Talon Card
Services at firstname.lastname@example.org.
Frequently Asked Questions
What type of camera do I need to use for the photo?
The camera on your cell phone or computer is fine to use, or any digital camera, as
long as it takes clear photos.
Can I submit a new photo?
Once your photo is accepted, you cannot submit a new image.
What if my photo is denied?
You will receive a link to resubmit in the email denying your photo's approval.
I've changed my name. Can I get a new Talon Card?
Preferred and legal name changes must be submitted through the Bursar's office before
you can get a new Talon Card. The Talon Card replacement ID fee is $25.
I am a dual enrollment student and already have a Talon Card. Do I need to get a new
No, you can continue to use your Talon Card.
Terms of Service: Once a photo is submitted, and is accepted, it becomes the property
of Kennesaw State University. These photos are considered University property and
may be viewed and accessed by University employees with a legitimate educational interest.
Declined photos are deleted, and a new photo must be submitted for your Talon Card.
By agreeing to these terms, you are confirming that you are the person in the photo,
and you are accepting the charge of $14 for the first ID fee. If your identity does
not match the photo at the time of pick up, then you will be asked to take a new photo
in person. You will also be charged a replacement ID fee of $25 in addition to the
first ID charge. All fees will be applied to your student account through Owl Express.